Key attributes include: * Managing a wide range of customer inquiries via phone and email * Actively listening to customer needs and demonstrating empathy * Selecting the most appropriate approach (escalation process) to address customer issues * Maintaining professionalism ...
* Provide front line support to our customers via live chats, phones & emails promptly. * Answering queries and resolving client issues regarding our products, platforms, and promotions in accuracy. * Address customers' feedbacks as well as complaints professionally ...
Key Responsibilities: Client Interaction: Communicate with clients via phone, email, social network to understand their travel needs and preferences. Booking Coordination: Book private jet flights, coordinating with various aviation partners to secure the desired ...
Descriptif du poste Deskshore USA is a fast-growing US-based accounting BPO firm servicing over 600 business clients in the USA with all kinds of accounting-related services....Eastern Standard Time (EST): 2 pm to 11 pm (Morocco time) * Fluent in English (Writing and Verbal): All candidate MUST communicate clearly via phone and email with our clients in the U.S ...
Required to utilize collection strategies to initiate collection effort for managed cross-divisional customers via phone and e-mail....Handles escalated issues from internal/external customers Effectively engages Sales Team on critical business decisions related to account management, orders, collection and placement ...
Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience....OR * 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area ...
Communication, Customer Service and Emergency Calls Answering phones in a prompt, professional and polite manner Ensuring emails are prompt & followed up - response times within 24 hours. Delegate & monitor inboxes....elf motivated and Goal orientated Well Organised Flexible, Co-operative Approach Positive and Innovative Attitude Good time management skills Nice to Have: Excellent Presentation Skills Mac Computer Skills Vocational Qualification related to Travel & Tourism/Business ...
Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner and according to Company Policies. May direct and lead the work of others ...