Missions: The Workforce Account Manager oversees productivity by assessing, analyzing, and reporting employee's productivity at several levels. The mission is to determine the best way to utilize employees' productivity skills using techniques... Secteur ...
Para nuestro desarrollo continuo, Foundever está contratando un Analista de Calidad. Su misión será : * Acompañar y asegurar un seguimiento cualitativo de los nuevos agentes; * Asegurar el seguimiento y coaching de... Secteur d'activité : Centre d'appel ...
Para nuestro desarrollo continuo, Foundever busca 2 Jefes de Equipo. Principales tareas y responsabilidades: - Gestionar el rendimiento de los agentes para garantizar el logro de las métricas, que incluyen; Promedio de resolución por... Secteur d'activité ...
Para nuestro desarrollo continuo, contratamos a asesores de servicio al cliente hispanohablantes. Su misión será atender a los clientes y responder a sus necesidades. Riguroso y apasionado de la relación con el cliente, tu... Secteur d'activité : Centre ...
A Developer for Bot projects is responsible for the technical aspects of building and maintaining conversational interfaces. Their role involves programming the Chatbot or Voicebot, integrating it with various APIs and databases, and ensuring its... Secteur ...
A Conversational Designer for Chatbots and Voicebots is responsible for creating, designing, and optimizing the user interaction experience with AI-driven conversational interfaces. Their role involves understanding client issues and expected outcomes... ...
A Project Manager dedicated to bots needs to have experience in project management, knowledge of Conversational AI (such as speech recognition and natural language processing, as well as proficiency in AI and ML) and Gen AI technologies. Leadership skills,... ...
Foundever partners with a leading North American financial services provider. We are seeking individuals who are passionate about finance and customer service. Your mission will involve: * Handling inquiries from Canadian clients * Ensuring... Secteur ...
Working collaboratively with other Sitel IT teams, the IT Solution Architect will lead the design and delivery of high quality IT bid responses ...
Your mission will consist in : Ensure a good management of the various customer transactions Embody, promote and enhance the image, products and services of the brand. Know, master and communicate the procedures, the specific details of the different... ...