As a Bilingual Advisor, you will be responsible for :
* Analyze customer needs, propose new products, develop effective sales pitches).
* Excellent interpersonal skills and the ability to listen to customers and respond appropriately to their needs;
* be able to develop the right arguments to convince prospects.
* Manage your customer portfolio (canvassing, prospecting, monitoring, benchmarking, etc.).
* Follow up on sales and ensure that they run smoothly;
* Apply defined processes and master the use of tools.
* Contribute to the smooth running of the department.
* Ensure qualitative and quantitative targets are met.
* A minimum level of college degree (bac+2) in communication, salesforce, Literature or computer science.
* A former experience in a customer service in the call center's field would be a significant plus.
* A good flexibility to work variable schedules, 44 hours per week.
* Fluenty in both English and French.
* Being familiar with computer handling as a main work tool.
* Analytical and multi-tasking capability.
* Good interpersonal skills with a spirit of challenge.
* Great elocution, availability, courtesy and perseverance.