Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture....Drives alignment of all employees, team leaders and managers to the brand's service culture. Sets service expectations for all guests internally and externally ...
Regis Butler service available around the clock....Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience ...
Ensures business is turned over properly and in a timely fashion for proper service delivery....Managing Sales Activities * Participates in sales calls with members of sales team to acquire new business and/or close on business. * Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence ...
and/or close on business. * Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. * Supports the General Manager by coordinating crisis communications. * Executes and supports Marriott's Customer ...
N Position Type Management JOB SUMMARY As a member of the property management staff, contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives ...
OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required..... * Manages VIP guests' schedules as appropriate to support potential needs. * Manages the guest experience so that a high level of privacy is afforded, and confidentiality is kept on behalf of VIP guests when possible. * Supervises Butler Service Desk and verifies ...
CORE WORK ACTIVITIES Leading Pastry Culinary Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example ...
N Position Type Management JOB SUMMARY Functions as the property's strategic financial business leader....In addition, creates and executes a business plan that is aligned with the property and brand's business strategy and focuses on the execution of financial activities and the delivery of desirable financial results ...