Missions : You receive calls in a friendly and professional manner, You open or follow up on incident tickets in the helpdesk database, by qualifying the nature of the incident and the priority....You will be able to work in a team environment and be able to work in a fast-paced, fast-paced environment. You will be able to work in a team environment with a high degree of autonomy, rigour, organisation and respect for procedures ...
Missions : You receive calls in a friendly and professional manner, You open or follow up on incident tickets in the helpdesk database, by qualifying the nature of the incident and the priority....You must be capable of working in a team setting and thrive in a fast-paced environment. The ability to operate autonomously with a high level of precision, organization, and adherence to procedures is essential ...