We are seeking bilingual customer service agents (with fixed salary, language bonus, and performance bonus included). As a Customer Care Agent, your primary responsibility will be to handle incoming calls and emails with the aim of delivering exceptional ...
SUMMARY OF RESPONSIBILITIES - Ensure that calls are handled professionally. Provide direction and guidance to guarantee the consistent achievement of key performance metrics. Achieve, measure, report, and communicate metric goal attainment ...
Responsibilities Provide the best service, via phone and email Play a vital role in promoting the brand and its image Handle customer enquiries, answering any questions and queries in person, over the phone, or online Provide support and comprehensive product / ...
As a Team Manager, you role will be to: Ensure that calls are handled professionally. Provide direction and......Secteur d'activité : Banque / Finance - Centre d'appel Fonction : Banque (métiers de la) , Call Centers (métiers de) Expérience requise : De 1 à 3 ans Niveau d'étude demandé : Bac Type de contrat proposé : CDI ...
* Deliver innovative and industry leading insight, along with improvement recommendations for Foundever and our client. * Conduct insight reviews through the application of advanced analytics, using internal and external data sources * ...
ABOUT THE ROLE Responsible for setting strategy and executing all Knowledge Management processes, ensuring that the project shall be delivered within the agreed quality, as well as in accordance with deadlines and......Secteur d'activité : Centre d'appel Fonction : Audit / Conseil , Call Centers (métiers de) Expérience requise : De 1 à 3 ans Niveau d'étude demandé : Bac +3 Type de contrat proposé : CDI - Télétravail : Non ...
ABOUT THE ROLE Responsible for following the Knowledge Management strategy and creating content within guidelines and operational standards according to the project needs. CHALLENGES * Make sure all content creation is aligned with the ...
ABOUT THE ROLE Responsible for setting strategy and executing all Knowledge Management processes, ensuring that the project shall be delivered within the agreed quality, as well as in accordance with deadlines and expectations. CHALLENGES * Manage ...