* A former experience in a customer service in the call center's field would be a significant plus. * A good flexibility to work variable schedules, 44 hours per week. * Fluenty in both English and French. * Being familiar with computer handling as a main work ...
handling different topics - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call ...