The main responsibility of the Technical Support Agent is to give the customer all the support necessary to solve problems related to their Internet access, TV services. You will act as the first support to the client and makes sure to offer a privileged ...
As a Bilingual Sales Advisor, you will be responsible for : - Sell products and services (analyze customer needs, propose new products, develop effective sales pitches). - Excellent interpersonal skills and the ability to listen to customers and respond appropriately ...
* Answering incoming calls and solving multiple issues * Provide customer guidance and deal with complains. * Perform cross sales and commercial rebound with the most suitable offer. * Technical issues diagnosis * Solving of simple and redundant problems * Working ...
At Cnexia, we do more than just support the customers of our global network and the beneficiaries of our various services. We develop innovative solutions and continually create original multiplatform media content....Profil Recherché * A minimum level of college degree (bac+2) in communication, salesforce, Literature or computer science. * A former experience in a customer service in the call center's field would be a significant plus. * A good flexibility to work variable ...