Content moderators ( english+ arabic)

26/06/2023 Moncallcenter.ma Casablanca
Descriptif du poste

Descriptif du posteContent moderators are responsible for the day-to-day management of internet content, ensuring a quality experience for millions of internet users.
Moderators have the opportunity to have a significant and direct impact on the quality of social media and advertising products.
The work includes detecting and monitoring social media sites or applications for abusive, malicious, or inappropriate content that ensures safe experiences for users and communities. This position requires an energetic professional with some technical aptitude and great attention to detail.

Your responsibilities are:

* Screen all Client's advertisers' campaigns before they go live. Label campaigns for safety, content category etc. Approve or reject creatives
* Review content and classify it quickly and correctly per policy
* Timely response to incoming inquiries via Chat and CRM systems
* Communicate urgent issues internally and externally
* Quickly adapt to change (new content, changing policies)
* Ability to communicate in an easy to understand format (verbal and written)
* Ability to work independently and within a team.

Profil Recherché

* Excellent communication and written skills both in English (C1) and Arabic.
* Analytical skills and process understanding.
* Customer focus attitude and sense of responsibility.
* Able to execute instructions and to request clarification when needed.
* Possesses basic clerical and data entry skills.
* Able to recognize and attend to important details with accuracy and efficiency.
* Possesses strong multi-cultural interpersonal skills.
* Able to constructively work under stress and pressure when faced with high workloads and deadlines.
* Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
* Able to maintain confidentiality of sensitive information
* Able to build solid, effective working relationships with others.
* Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
* Able to quickly learn new systems and technology.

Avantages sociaux et autres

Avantages sociaux et autres* Attractive remuneration
* A CDI Contract from the first day of the training
* 100% Paid training
* Social advantages (Medical insurance, social club…)
* Transportation

Amplitude horaire

24 - 24

Salaire Net + primes

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