Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company ...
Skills and Knowledge * Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services....This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures. * Administration ...
Ensuring Exceptional Customer Service * Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback ...
Ensuring Exceptional Customer Service * Provides excellent customer service. * Interacts with guests to obtain feedback on product quality and service levels. * Responds effectively to guest problems and complaints. * Empowers employees to provide excellent customer ...
* Empowers employees to provide excellent customer service. * Provides immediate assistance to guests as requested. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Responds to and handles guest ...
Develops and recommends sales strategy for pricing of the transient customer, wholesale, and group segments. Identifies new revenue opportunities and effectively communicates sales strategy and pricing to all key stakeholders....JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott ...
Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills....Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment ...
Description du poste Director of Finance (Pre-Opening) JOB\_DESCRIPTION.SHARE.HTML Check out pictures from associates at this location, and some videos too!...You will champion, develop and implement property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees ...