Description du poste Yazaki Corporation, a family business, was founded in 1929 as the first Japanese manufacturer of automotive wiring harness systems. In the automotive sector, our product range includes cable harness systems, plug connection systems and electronic systems. More than 284,000 engaged and highly motivated employees at 478 sites in 45 countries make us one of the most successful international automotive suppliers. To strengthen our teamwork & to develop our internal employees' skills, we are looking for a Customer Quality Specialist.
- Level of studies: Bac+5 in Quality, Engineering, Production, or Technical field
- Experience : Min 5 years experience on automotive industry
- Language: Fluent speaker of French and English
- High communication skills
Attributions & Tasks:
- Ensure the Interface with Customer Service Center (CSC) and Quality Resident Engineer (QRE) of different customer sites.
- Ensure the treatment and the follow-up of internal and external complaints via the 8D methodology and the Global Quality Reporting System (GQRS) portal.
- Travel to the customer production centers for on-site assessment and analysis of nonconformities..
- Follow-up of corrective and preventive action plans for external and internal complaints and their effectiveness through QIP (quality road map).
- Supervise the respect and the maintain of corrective / preventive actions to avoid recurrences.
- Follow -up of external quality performance indicators: PPM and Ranking
- Follow-up and implementation of corrective and improvement actions to reduce non-quality costs
- Organize and supervise the customer audits.
- Follow the actions plan of customer audits.
- Perform the system, process and layered audits.
- Supervise the implementation of transversal improvement actions and ensure their effectiveness.
- Responsible for team management subordinates and quality inspectors..
- Ensure the application of internal procedures in relation to the customer service.
- Ensure the application of EHS rules within its area of work and inform the concerned persons in case of any non-respect of these rules..
- Guarantee and contribute to the application of the ANPQP (Alliance New Product Quality Procedure) approach.
- Manage and follow the project milestones through the preparation of quality reviews (QFR) as part of GPMS.
- Contribute to the reliability of the process / product couple through the participation in the analysis of quality risks from the prototype phases (PFMEA, Risk Assessment, Control plan ...).
- Ensure the application of internal procedures in relation with new project launch and transfer projects.
At Yazaki, we are committed to providing equal employment opportunities for everyone regardless of race, color, religion, sex, age, marital status, national origin, disability, handicap, veteran status, or other legally protected status or characteristic. Equal opportunity extends to all aspects of the employment relationship.
We are looking forward to receive your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!
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Détails du poste Lieu de travail Maroc Domaine de la société Autres Services de Soutien aux Entreprises Type de société Non spécifié Type demploi Non spécifié Salaire mensuel Non spécifié Nombre de postes à pourvoir Non spécifié