We are looking to recruit an experienced and ambitious customer Service representative. If you have great communication, written and verbal English language skills, Tech savy and want to improve your skills, then this job is for you.
Mercury Digital is a fast-growing company operating in both the US & Canada. Joining our teams means you'll be on course to growing your communication, team work and problem-solving skills
This position requires direct communication with our customer base. You will use what you learned in your training to effectively diagnose and solve their technical issues.
To fulfill this position, our candidates need to have:
Strong leadership and time management skills
Technical skills and TECH SAVVY
A competitive, calm and professional attitude
Strong oral and written communication skills in ENGLISH (a must)
1+ year of technical customer support experience (preferred)
Having a healthy dose of entrepreneurship, curiosity, and a problem-solving mentality
A proven track record demonstrating strong articulation of a solution-selling approach
Digital Marketing or Advertising knowledge is a plus
Compensation and Benefits:
Competitive Salary Package
Accelerated Career Growth Opportunities to transition into Managerial Positions
CDI Contract + CNSS + AMO
100% Paid Training
Extensive training & coaching
Free snacks
A young, dynamic and inclusive work environment
8:30am to 6:00pm
Salaire Net + primes6.500 MAD