Description du poste Introduction A Customer Success Manager Architect (CSM) career in IBM means a career where you're helping clients fully realise the value of their existing IBM products, whilst growing their adoption of next-generation technologies from across ...
· Take initiative in leading important discussions among Customer Success, with any recurrent technical/data issues that may impact other clients. · Leading initiatives aimed at improving servicing standards & internal processes. · Developing and delivering business ...
Lead and deliver global/local network infrastructure, telephony, workplace, client hardware and employee experience projects and deployments, including the measuring of success and adoption of these solutions....Adoption: Create a great IT experience to make the business most efficient in using our latest Collaboration Suite ecosystem in line with our agile principles. ensures onboarding Roche new hire's readiness so that they gain the most possible value out of the Roche ...
Act as the primary point of contact (POC) between EOR and the Customer Success Management (CSM) team, ensuring a seamless client and employee experience....Address and resolve any complaints or concerns related to payroll and onboarding, escalating to subject matter experts (SMEs) when necessary ...
Description du poste Bilingual (French & English) Customer Success Coordinator Role Overview: As a Customer Success Coordinator at Keycafe, your mission is to ensure the smooth operation and coordination of all customer success activities ...
Reaches top ratings on customer satisfaction for End-User Services, Ensures that end users and Local management are satisfied with IT support and services received Supports the timely implementation of Global/Regional IT initiatives at the site Management experience ...