Managing Customer complaints. Monitored health and safety measures for guaranteed compliance....Extensive experience in using core quality tools and methodologies and can apply root cause analysis in problem-solving in a technical environment ...
The future of Customer Communications has arrived – Proactive Conversational AI. Leveraging the power and intelligence of AI, this SaaS platform learns from the interactions with your customers....It takes the patterns, flow and keyword prompts from your existing customer workflows and creates conversational AI to present solutions before the customer has reached for their mobile/laptop/device. Preemptive customer service ...
You will be able to communicate your ideas, not just on solutions but on any topic that might affect customers; from development to services and support ...