Portuguese sales & customer care agent (es or/and en)

16/06/2023 Moncallcenter.ma Casablanca
Descriptif du poste

AnyTech365 is recruiting for its offices in Torremolinos, Marbella and Casablanca a Portuguese Sales & Customer Care Agent (ES or/and EN)

Profil Recherché

WHAT WILL YOUR RESPONSIBILITIES BE:

Receiving Inbound and Outbound calls.
Assisting remotely and responding to customer's needs.
Listen to and diagnose customers issues.
Having technical knowledge and multitasking abilities to deal with customers requests.
Being able to connected remotely to devices in order to provide them with the appropriate solution.
Present and explain our products to build customer loyalty.
Upselling our services & products.
Make sure to reach the qualitative and quantitative objectives set by your manager.
Understand and use best practices to provide first level support.
Perform remote cleaning as indicated.
Apply the defined processes and master the use of tools.
Record problems in the database.
Possess the ability to dynamically understand and retain changing information in relation to the support department and the organization.

REQUIREMENTS:

Portuguese Native with high level in Spanish or English.
Previous experience in sales or IT/tech support.
Excellent communication and social skills.
Passionate about technology.
Be a team player: flexible, supportive, encouraging, prepared to listen, learn and improve together.
Be able to perform! This is a sales role, you must be able to sell. We want closers.

Avantages sociaux et autres

WHAT YOU GET IN RETURN:

Permanent contract with a competitive salary plus commissions.
Be part of one of the world's best support and security companies, making a meaningful impact in the industry.
Career development opportunity: Our projects are dynamic and growing, providing a platform for you to achieve your professional goals and accomplishments.
Team Buildings.

Amplitude horaire

44h/week

Salaire Net + primes

8000 NET MAD + Bonuses