External quality engineer - rabat - Rabat

External quality engineer - rabat

03/03/2020 Rabat Emploi.ma

Poste

External Quality Engineer - Rabat
We are recruiting an External Quality Engineer
Missions :
- Ensure fast and effective support to customers at their locations including ICA implementation, root cause analysis, risk assessment communication, deliveries certification, corrective actions implementations…
- Establish contact with customers representatives, quality residents and service providers at all locations where Lear is delivering products;
- Prepare, animate and report outcomes of the weekly meeting held with customers;
- Inform the internal team about customers claims and invite the team for internal problem solving sessions to address the problems;
- Lead the internal team in the 8D's elaboration and ensure submission to customers within the specified deadlines;
- Collaborate and lead within cross-functional and cross-regional teams to ensure proper containment, resolution and prevention of customer quality concerns;
- Perform read across through the different plant lines/products;
- Audit the lines to ensure correct implementation and effectiveness of implemented corrective actions;
- Lead and/or participates in different audits (customers audits, IATF, LPA…);
- Manage contracting resident and quality support services at remote locations throughout the world;
- Ensure payment of all the invoices associated to customers support by launching the correspondent requisitions in the system;
- Ensure KPI's alignment with the defined targets by dealing with customer about the number of NOK pieces to be reported (shared ownership);
- Ensure local and reginal reporting following the defined schedule;
- Plan, coordinate & follow parts analysis with the failure analysis team;
- Coordinate within the cross-functional team failure analysis equipment ordering, installation and documentation including establishment of the analysis procedures;
- Coordinate PFMEA & control plan revision with the internal team following each received claim;
- Follow quality costs in coordination with finance department.

Profil

External Quality Engineer - Rabat
- Good Communication skill written and verbal
- Quality tools knowledge
- Strong leadership traits
- Ability to gather people around common objectives
- Quality Tools Knowledge
- Problem Solving Knowledge.

Entreprise

Lear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Our...

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