A medical project is currently looking for talented English speaking CSRs to join a new line of business (US Market)
Main Tasks:
* Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and increasing product sales.
* Promote Client's products via outbound telephone calls and virtual training.
* Create and implement business plans to achieve territory and business sales goals.
* Maintain call productivity and metrics that are required by program.
* Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging.
* Maintain thorough knowledge of Client products and program.
* Adhere to approved direction related to product promotion.
* Verify and complete required data entry in CRM systems, such as details of the target's responses and any follow-through actions.
* Listen and respond appropriately to customer needs and questions.
* Communicate with the Manager on sales progress, as required.
* Create and maintain a positive impression with customers.
* Prepare reports for management as needed.
* Very good time flexibility to work 44 hours per week on a rotating basis;
* Have at least a baccalaureate
* Have an excellent command of business English (level C1 written and spoken)
* Proven experience in the commercial field, ideally in a call center, and preferably in a project focused on customer satisfaction
* Recognizes the field and values of meditation and its real benefits