A medical project is currently looking for talented English speaking CSRs to join a new line of business (US Market)
Main Tasks:
* Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and increasing product sales.
* Promote Client's products via outbound telephone calls and virtual training.
* Create and implement business plans to achieve territory and business sales goals.
* Maintain call productivity and metrics that are required by program.
* Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology and approved messaging.
* Maintain thorough knowledge of Client products and program.
* Adhere to approved direction related to product promotion.
* Verify and complete required data entry in CRM systems, such as details of the target's responses and any follow-through actions.
* Listen and respond appropriately to customer needs and questions.
* Communicate with the Manager on sales progress, as required.
* Create and maintain a positive impression with customers.
* Prepare reports for management as needed.
* Very good time flexibility to work 44 hours per week on a rotating basis;
* Have at least a baccalaureate
* Have an excellent command of business English (level C1 written and spoken)
* Proven experience in the commercial field, ideally in a call center, and preferably in a project focused on customer satisfaction
* Recognizes the field and values of meditation and its real benefits
In addition to a permanent contract (CDI), social security, private health insurance and transportation provided for closing hours, Sitel offers:
- Certification Training;
- A de-capped sales bonus;
- Language bonus;
- A performance bonus;
- An evolving salary;
- A welcome bonus;
- Subscription to the CNSS;
- A private health insurance
Like all the positions in our company, this position is open to people with reduced mobility
In order to complete your application and pass your access test, please copy the following link on a web page and follow the instructions that will appear on your screen:
https://my.harver.com/app/landing/60832b38c01d360011e4882d/login?utm_source=Jobs_Sitel&utm_campaign=Web
1 PM - 12 AM
Salaire Net + primes