(french & english) technical support consultant (aws background)

07/06/2023 Bayt.com
Description du poste

Passionate about the latest trends in Tech?


What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.


Join our team as a Technical Support Consultant, get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited?


Let's see what it takes.


What You Will Do:


  • Always be up-to-date with the cutting-edge technology;
  • Provide customer service via emails;
  • Create design for email templates on demand;
  • Conduct research and analysis;
  • Developing training program and creating product reports;
  • Communicate with developers and other departments of various IT-companies;
  • Become a product expert and constantly grow.

Requirements:


  • Fluent French and English (both C1);
  • Amazon Web Services certificate/strong background;
  • Experience in technical/customer support;
  • Excellent problem-solving and analytical skills;
  • Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously;
  • Customer oriented and responsible attitude.

Benefits:


  • Flexible schedule;
  • Competitive compensation in USD;
  • Enjoy working remotely;
  • Financial and professional growth;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • SupportYourApp Medical Policy;
  • Occasional business trips.

Who are we?


SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!


We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.


Visit our website: www.supportyourapp.com


Détails du poste Lieu de travail Maroc Domaine de la société Autres Services de Soutien aux Entreprises Type de société Non spécifié Type demploi Non spécifié Salaire mensuel Non spécifié Nombre de postes à pourvoir Non spécifié
Postuler