(hejazi arabic & english, c1) customer success specialist (morocco)

01/09/2023 Bayt.com
Description du poste

Passionate about the latest trends in Tech?


What if you had a chance to be a part of the world's leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 50+ languages and have the most diverse professional and cultural backgrounds.


Join our team as a Customer Success and Production Specialist and get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited?


Let's see what it takes.


What You Will Do:


  • Assist with the cooperation between customers and independent photographers;
  • Apply the latest and greatest customer happiness practices;
  • Provide customer service via phone calls, emails and chats;
  • Communicate with developers and other departments;
  • Maintain and update CRM records;
  • Become a product expert and constantly grow.

Requirements:


  • Fluent Hejazi Arabic and English (at least C1);
  • Comfortable with using a variety of software and computer programs;
  • Desire to learn, research, and develop;
  • Strong communication skills;
  • Time-management skills;
  • Customer-oriented and responsible attitude.

Will be a great plus:


  • Experience with CRM systems;
  • Experience in customer service;
  • Technical background.

Benefits:


  • Fixed schedule (Monday–Friday 10 am–6 pm, Morocco time);
  • Competitive compensation in USD;
  • Enjoy working remotely;
  • Financial and professional growth;
  • Paid intensive training and trial period;
  • Great management with no bureaucracy;
  • SupportYourApp Medical Policy;
  • Occasional business trips.

Who are we?
SupportYourApp is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.
Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills!


We are a family of like-spirited people determined to make the world a happier place, one satisfied customer at a time. We treat our team like our clients, surrounding them with an unlimited care, individual approach, and a wholesome positive experience.


Visit our website: www.supportyourapp.com


Détails du poste Lieu de travail Maroc Domaine de la société Autres Services de Soutien aux Entreprises Type de société Non spécifié Type demploi Non spécifié Salaire mensuel Non spécifié Nombre de postes à pourvoir Non spécifié
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