Roles and Responsibilities: * Answer incoming calls from members to resolve issues, answer product inquiries and program questions, handle complaints, troubleshoot problems and provide information that demonstrates knowledge of products and services provided by ...
Descriptif du poste You have a perfect command of the French and English languages?...Your mission will consist in : - Ensure a good management of the various customer transactions - Embody, promote and enhance the image, products and services of the brand. - Know, master and communicate the procedures, the specific details of the different product ...
We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace....Roles and Responsibilities: * Performing outbound calling to new and existing wireline residential customers offering telecommunications products and services. * Building customer relationships by uncovering their stories, getting to know their needs and recommending ...
We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace....Roles and Responsibilities: * Answer incoming calls from members to resolve issues, answer product inquiries and program questions, handle complaints, troubleshoot problems and provide information that demonstrates knowledge of products and services provided by ...
Descriptif du poste We are TELUS International a leading company in digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands....We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors ...
We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace....* Processing customers' orders and ensuring its accuracy and completion * Participating in continuous training sessions and sharing best practices * Provide customer care when necessary * Maintain adequate proficiency in products and platforms supported * Communicate ...
Descriptif du poste Our multinational corporation is recruiting ENGLISH speakers customer service representatives for inbound and outbound call handling on behalf of a leading entertainment company in Canada(Canadian Radio)....As part of a young and dynamic team, your responsibilities will include: * Ensuring efficient management of various customer transactions (inbound/outbound calls) * Presenting, promoting, and enhancing the brand image, products, and services * Familiarizing yourself ...