A Cnexia nous faisons plus que supporter les clients de notre réseau à taille mondiale et les bénéficiaires de nos divers services. Nous développons des solutions innovantes et créons continuellement du contenu média multiplateforme originale ...
* Simultaneously navigating through multiple systems and tools while interacting with customers. * Processing customers' orders and ensuring its accuracy and completion * Participating in continuous training sessions and sharing best practices * Provide customer ...
* Fournir un support technique de premier niveau en guidant les clients à travers les étapes de dépannage et en résolvant efficacement leurs problèmes. * Assurer un service clientèle de qualité en répondant de manière professionnelle, empathique et proactive ...
Your duties may include: -Taking incoming calls from customers and providing support in resolving problems with their product -Listening to the customer, assessing their situation and providing them with relevant information about their coverage and what is possible ...