Learning community experience coordinator: casablanca (work-study internship)

20/12/2023 Bayt.com Casablanca
Description du poste

Are you interested in working with communities delivering exceptional experiences ? Would you describe yourself as a highly structured individual with fast learning abilities?  Are you highly collaborative with a knack for thriving in cross-functional duties? Does the prospect of supporting the development of a large-scale, highly innovative enterprise excite you?


Sounds exciting? Read on …


ABOUT THE AFRICAN LEADERSHIP GROUP


By 2035, Africa will have the largest workforce in the world and will need to catalyze transformation by empowering its largest untapped resource – its youth. The African Leadership Group is an ecosystem of institutions with a shared vision to harness Africa's abundant human capital and transform the continent and the world by selecting, developing, and connecting 2 million ethical and entrepreneurial leaders by 2030. Founded by Fred Swaniker, a 2019 TIME 100 Most Influential People honoree, the AL Group's bold and innovative approach to leadership development has earned it recognition by Fast Company as the #1 Most Innovative Company in Africa and #39 on its list of the “50 Most Innovative Companies in the World”, alongside Alibaba (#15) and Apple (#17).


ALX and The Room are two brands of the African Leadership Group.


ALX is our training arm, focused on developing skills for the fourth industrial revolution - software engineering, data science, UX design, cyber security, etc. – to ensure that Africa is able to compete effectively as the world undergoes a digital transformation. To cement this, through our legal entity African Leadership International (ALI), we have acquired Silicon Valley-based Holberton Inc. – a project-based, college alternative educating the next generation of software engineers. This acquisition gives us ownership of the advanced technology program that will enable us to provide global organizations access to significant untapped pools of talent that can bridge the growing global shortage of technology talent.


The Room is our talent placement arm, a community that our young talent join to access a lifetime of extraordinary opportunities and meaningful relationships. It is also a marketplace platform that connects our highly skilled, rigorously vetted and trained tech talent with global companies, including our own tech solutions business.


ABOUT ALX 

Our mission at ALX is to select, engage, and connect talented young leaders to work opportunities. The team is at the forefront of promoting the global ALX and ROOM brands and value proposition to a local audience, employing creativity and passion to advance our skill development programs, selecting and engaging exceptionally talented youth, and building relationships with local and global employers to place talent. Currently, there are over 2,000 young leaders enrolled in ALX's skill development programs, and this number is expected to grow considerably.


We are a radically empowered team that aims to build, nurture, and scale a thriving local community of talented youth that will catalyze powerful and transformative experiences among themselves and other mission-driven members. In the pursuit of our mission, we encourage autonomy, creativity, and experimentation. We embrace risks and failure. We seek those that have a beginner's mindset, are lifelong learners, thrive in uncertain circumstances and uncharted territory, and have a deep passion for youth engagement.


ABOUT THE ROLE

ALX trains high-performing young talent in our various tech programs and fosters a thriving community that catalyzes transformative shared experiences among this talent. We offer both fully online programs as well as  blended programs that combine online course content with in-person, on-site learning. This includes peer-to-peer support, in-person assignments, group work, technical mentorship, and events. This blended approach is expected to lead to better learning outcomes and stronger relationships among learners. For the moment, ALX has a tech hub in Casablanca and plans to have its own tech hubs in multiple cities next year.


In this role, you will work closely with the Learning Community Experience team in 4 essential functions: Learner support, content creation, community moderation, & event management. As the Learning Community Experience Intern, you are joining the team to help build and maintain a highly engaged and satisfied community that accelerates the career development of our participants. 


The Learning Community Experience Coordinator's responsibilities will include but are not limited to:


  • Learner Support : Provide a basic level of customer support to all learners.
  • Content Creation : Developing engaging content for the fellows on and off social media. 
  • Engagement : Creatively amplifying engagement prompts increasing participation on our community platform. 
  • Event experience design: Supporting the Learning Community Experience team in rolling out program events. 
  • Community moderation : Monitoring conversations held in participant channels and in-person ensuring that all engagements are in line with our community code of conduct.
REQUIREMENTS
  • Strong relationship builder with excellent communication and writing skills.
  • Great customer service & support skills.
  • You embody our Chair values of Courage, Humility, Adventure, Initiative, and Resilience.
  • Interpersonal skills : You can work well with others.
  • Past experience participating in our programs (career catalyst, virtual assistant, financial planning programs, etc) is a plus.
  • Innovativeness and creativity : You have a tendency to use your imagination to create or introduce something new or different in any situation.
  • Humility and openness to feedback : You are always looking to learn and have an insatiable curiosity and hunger to grow.
Détails du poste Lieu de travail Casablanca Maroc Domaine de la société Autres Services de Soutien aux Entreprises Type de société Non spécifié Type demploi Non spécifié Salaire mensuel Non spécifié Nombre de postes à pourvoir Non spécifié