* Consistently offer professional, friendly and engaging service
* Lead and manage the hotel's day-to-day IT activity ensuring all standards are followed
* Comply with the company's IT Security Policy as it pertains to hardware, software, security/data safety
* Ensure proper backup of all business related, user relevant data
* Prepare the annual IT budget for the hotel and administer that budget in a fiscally responsible manner
* Support the hotel's stand alone systems, including but not limited to, systems connected to the Network, point of sales systems, all related interfaces, file server...
* Work and consult with hardware and software vendors to setup and maintain all required equipment
* Ensure that the usage and installation of software is in accordance with the software licensing laws
* Balance operational, administrative and colleague needs
* Follow departmental policies and procedures
* Follow all safety policies
Qualifications:
* Leadership experience in a similar role required
* University/College degree in a related discipline required
* Understanding of hotel applications an asset
* Excellent communication and organizational skills
* Strong interpersonal and problem solving abilities
* Highly responsible & reliable with exceptional attention to detail
* Ability to work cohesively as part of a team
* Ability to focus attention on guest needs, remaining calm and courteous at all times