Complete incident diagnosis for an intervention * Incidents input * Handling recurring incidents * Quality of the IT support service Profil Recherché - Perfect fluency in French AND English (processing in both languages at the same time) - Knowledge of operating systems ...
Descriptif du poste As part of its development, Outsourcia is recruiting bilingual French/English speaking Helpdesk Technicians for one of its clients Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring ...