Description du poste The Order Taker will be responsible to take all guest orders for In Villa Dining and will offer suggestions to complete and complement the guest's selections....Additionally, the Order Taker will monitor guest orders and offer assistance if required to the server under the guidance of the respective managers ...
Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction....May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment ...