Descriptif du poste Deskshore USA is a fast-growing US-based accounting BPO firm servicing over 600 business clients in the USA with all kinds of accounting-related services....Eastern Standard Time (EST): 2 pm to 11 pm (Morocco time) * Fluent in English (Writing and Verbal): All candidate MUST communicate clearly via phone and email with our clients in the U.S ...
Required to utilize collection strategies to initiate collection effort for managed cross-divisional customers via phone and e-mail....Handles escalated issues from internal/external customers Effectively engages Sales Team on critical business decisions related to account management, orders, collection and placement ...
Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience....OR * 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area ...
Communication, Customer Service and Emergency Calls Answering phones in a prompt, professional and polite manner Ensuring emails are prompt & followed up - response times within 24 hours. Delegate & monitor inboxes....elf motivated and Goal orientated Well Organised Flexible, Co-operative Approach Positive and Innovative Attitude Good time management skills Nice to Have: Excellent Presentation Skills Mac Computer Skills Vocational Qualification related to Travel & Tourism/Business ...
Among your attributes: - Responding to a wide variety of customer cases via phone and email - Listening carefully to customer requests and demonstrating understanding - Opting for the best route (appeal process) to handle the customer case - Remain professional ...
Ability to effectively communicate via phone and email ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner and according to Company Policies. May direct and lead the work of others ...
They take great pride in developing lasting relationships, building great rapport and using their flawless communication skills to sell our products to customers by phone, web and email. ...You will: Manage high volume OUTBOUND sales CALL by telephone Manage high volume of LEADS to reach the maximum of customers and orders Maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical ...