Key responsibilities : - Lead the planning, execution, and monitoring of all IT projects from initiation to closure - Develop and maintain detailed project plans, to both execute the project and monitor its progress. - Manage and motivate ...
Collaborate with the upper management team to set quality benchmarks, Create standards in accordance with industry standards and customer expectations, Identify quality control processes to ensure criteria are met at all times, Execute tests ...
ABOUT THE ROLE Responsible for setting strategy and executing all Knowledge Management processes, ensuring that the project shall be delivered within the agreed quality, as well as in accordance with deadlines and ...
ABOUT THE ROLE Responsible for following the Knowledge Management strategy and creating content within guidelines and operational standards according to the project needs. CHALLENGES * Make sure all content creation is aligned with the ...
ABOUT THE ROLE Responsible for setting strategy and executing all Knowledge Management processes, ensuring that the project shall be delivered within the agreed quality, as well as in accordance with deadlines and expectations. CHALLENGES * Manage ...
Your mission will consist in : - Ensure a good management of the various customer transactions - Embody, promote and enhance the image, products and services of the brand. - Know, master and communicate the procedures, the specific details of the ...
Key responsibilities : - Lead the planning, execution, and monitoring of all IT projects from initiation to closure - Develop and maintain detailed project plans, to both execute the project and monitor its progress. - Manage and motivate project teams ...
Your mission will consist in : Ensure a good management of the various customer transactions Embody, promote and enhance the image, products and services of the brand. Know, master and communicate the procedures, the specific details of the different ...
A Project Manager dedicated to bots needs to have experience in project management, knowledge of Conversational AI (such as speech recognition and natural language processing, as well as proficiency in AI and ML) and Gen AI technologies. Leadership skills, ...
We are seeking bilingual customer service agents (with fixed salary, language bonus, and performance bonus included). As a Customer Care Agent, your primary responsibility will be to handle incoming calls and emails with the aim of delivering exceptional ...