TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada....The Bilingual Customer Service Representative's main objective is to provide top-of-the-line customer service in resolving issues fast and in an accurate manner ...
Your main aim will be to provide answers to the clients by identifying problems, researching answers, and guiding clients through corrective steps....Daily Activities: Provide hardware/software/network problem diagnosis/resolution via telephone for end users customers Route problems to internal support group Coordinate and manage relationships with vendors and work closely with support staff to obtain technical ...
Monitor contracts execution against identified KPIs and provide regular reporting to the Contract Manager on deliverables, milestones, payment certificates, letters, reporting and ...
MISSION The mission of the Data Analyst is to provide accurate insights about performance at various levels to enable proper decision-making. Identify credible data sources (source of truth) for accurate reporting/presentation along with accurate ...