Urgent!! recruitment of a booking agent

05/03/2024 Moncallcenter.ma
Descriptif du poste

About Us:
JET OPPORTUNITY is a leading private jet reservation company dedicated to providing exceptional
and personalized travel experiences for our clients. We specialize in delivering luxury and
convenience, ensuring that our client's private jet travel is seamless and enjoyable.
Job Summary:
As a Booking Agent at JET OPPORTUNITY, you will play a crucial role in assisting clients with their
private jet reservations. You will be responsible for ensuring that all aspects of the booking process
are handled efficiently and that our clients receive top-notch service. This position entails weekend
work and involves 8-hour shifts that can occur at any time between 8:00 AM and 12:00 AM.
Key Responsibilities:
 Client Interaction: Communicate with clients via phone, email, social network to understand
their travel needs and preferences.
 Booking Coordination: Book private jet flights, coordinating with various aviation partners to
secure the desired aircraft.
 Flight Planning: Assist clients in flight planning, including choosing departure and arrival
locations, travel dates, and in-flight services.
 Pricing and Quoting: Provide clients with accurate pricing and quotes for their private jet
reservations.
 Documentation: Prepare and manage all necessary documents, including contracts,
itineraries, and passenger information.
 Customer Service: Offer exceptional customer service, addressing client inquiries, concerns,
and requests promptly and professionally.
 Problem Solving: Handle any issues or changes to reservations with efficiency and
diplomacy.
 Relationship Building: Build and maintain strong relationships with clients, aviation partners,
and other stakeholders.

Profil Recherché

Bachelor's degree in Business Administration, Hospitality, or a related field preferred.
 Previous experience in a similar role within the aviation or luxury travel industry is a plus.
 Strong communication and interpersonal skills.
 Excellent organizational and time-management abilities.
 Attention to detail and a commitment to providing outstanding service.
 Having prior experience with HUBSPOT CRM is advantageous
 Proficiency in English (additional languages may be a plus). This skill will undergo an
assesment.

Avantages sociaux et autres

- Paid Integration
- Permanent contract – CNSS
- Weekly Performance Bonuses on Gross Production
- Working environment conducive to emancipation & performance
- Spacious and pleasant workplaces

Amplitude horaire

08H00 -16H00 /16H00- 00H00

Salaire Net + primes

8000DHS NET -11000DHS NET