Para nuestro desarrollo continuo, Foundever está contratando un Analista de Calidad. Su misión será : * Acompañar y asegurar un seguimiento cualitativo de los nuevos agentes; * Asegurar el seguimiento y coaching de... Secteur d'activité : Centre d'appel ...
Para nuestro desarrollo continuo, Foundever busca 2 Jefes de Equipo. Principales tareas y responsabilidades: - Gestionar el rendimiento de los agentes para garantizar el logro de las métricas, que incluyen; Promedio de resolución por... Secteur d'activité ...
Para nuestro desarrollo continuo, contratamos a asesores de servicio al cliente hispanohablantes. Su misión será atender a los clientes y responder a sus necesidades. Riguroso y apasionado de la relación con el cliente, tu... Secteur d'activité : Centre ...
A Developer for Bot projects is responsible for the technical aspects of building and maintaining conversational interfaces. Their role involves programming the Chatbot or Voicebot, integrating it with various APIs and databases, and ensuring its... Secteur ...
A Conversational Designer for Chatbots and Voicebots is responsible for creating, designing, and optimizing the user interaction experience with AI-driven conversational interfaces. Their role involves understanding client issues and expected outcomes... ...
A Project Manager dedicated to bots needs to have experience in project management, knowledge of Conversational AI (such as speech recognition and natural language processing, as well as proficiency in AI and ML) and Gen AI technologies. Leadership skills,... ...
We are seeking bilingual customer service agents (with fixed salary, language bonus, and performance bonus included). As a Customer Care Agent, your primary responsibility will be to handle incoming calls and emails with the aim of delivering exceptional... ...
Provide IT solution design and presentational support for new business bids for existing and new clients. Working collaboratively with other Sitel IT teams, the IT Solution Architect will lead the design and delivery of high quality IT bid responses... Secteur ...
Your mission will consist in : Ensure a good management of the various customer transactions Embody, promote and enhance the image, products and services of the brand. Know, master and communicate the procedures, the specific details of the different... ...
Develop efficient CRM services, interfaces, backend systems, web services and out of the box solutions (specific or generic). Ensure Third Party Application maintenance and evolution. Ensure high quality of code and technical... Secteur d'activité : ...