Handle sensitive or complex cases and ensure full follow-up until resolution. ...profil recherché what we're looking for: bachelor's degree or equivalent (business, communication, management, etc.). 3+ years of experience in customer service, call ...
This role ensures operational excellence in: contract setup with accurate attributes customer identification and onboarding billing accuracy dispute resolution and ...
Entreprise marketing call center 20 ans d'expertise au service d'une relation client d'exception entièrement ancrée au maroc, marketing call center incarne depuis ...
Descriptif du poste * handling incoming and outgoing calls from french and english-speaking customers. * handling order-related queries (placing, tracking, amending ...
1 Offres d'emploi similairesDescriptif du poste * handling incoming and outgoing calls from french and english-speaking customers. * handling order-related queries (placing, tracking, amending ...
1 Offres d'emploi similairesEscalate complex cases when necessary and follow up to resolution. maintain accurate records of customer interactions. ...prior experience in customer service or a call center environment is preferred. strong communication and interpersonal skills. ...
Descriptif du poste md call center est un acteur majeur de la relation client au maroc depuis 2001. ...réseaux. - utiliser les outils de ticketing (zendesk, jira) pour suivre et documenter les incidents. - guider les utilisateurs pas à pas dans les procédures de résolution ...
Descriptif du poste * handling incoming and outgoing calls from french and english-speaking customers. * handling order-related queries (placing, tracking, amending ...
Descriptif du poste * handling incoming and outgoing calls from french and english-speaking customers. * handling order-related queries (placing, tracking, amending ...
Descriptif du poste poste basé à casablanca – type de contrat : cdi vous avez une solide expérience en support it, notamment en environnement call center ? ...
* collaborate with internal teams to ensure smooth issue resolution. .... * previous experience in customer service, support, or call center roles preferred. * strong communication, active listening, and multitasking skills. * comfortable ...
1 Offres d'emploi similairesProfil recherché * handling incoming and outgoing calls from french and english-speaking customers. * handling order-related queries (placing, tracking, amending ...
1 Offres d'emploi similairesDescriptif du poste résumé du poste ocean call group recrute des conseillers back office bilingues (français / anglais) pour rejoindre son équipe basée à marrakech ...
Entreprise marketing call center 20 ans d'expertise au service d'une relation client d'exception entièrement ancrée au maroc, marketing call center incarne depuis ...