Key Responsibilities: Technical Support: Provide end-user support for Office 365 applications including Outlook, Teams, SharePoint, OneDrive, and Power Platform System Administration: Manage and monitor Office 365 ...
Descriptif du poste The main responsibility of the Technical Support Agent is to give the customer all the support necessary to solve problems related to their Internet access, TV services....Act as technical support for users (Internet and TV customers) by: · Analyzing any issues raised by the customer. · Performing service configurations according to the orders. · Updating clients files. · Diagnosing malfunctions. · Resolving simple and recurring ...