You have a perfect command of the French and English languages? Are you also comfortable working at night? As a Customer Care Agent For a worldwide logistic campany , you will have to answer calls with the main objective of providing excellent service in... ...
You have a perfect command of the French and English languages? Are you also comfortable working at night? As a Customer Care Agent, you will have to answer calls with the main objective of providing excellent service in all situations (questions,... Secteur ...
SUMMARY OF RESPONSIBILITIES - Ensure that calls are handled professionally. Provide direction and guidance to guarantee the consistent achievement of key performance metrics. Achieve, measure, report, and communicate metric goal attainment... Secteur ...
You have a perfect command of the French and English languages? Are you also comfortable working at night? As a Customer Care Agent, you will have to answer calls and emails with the main objective of providing excellent service in all situations... Secteur ...
You have a perfect command of the French and English languages? As a Customer Care Agent, you will have to answer calls with the main objective of providing excellent service in all situations (questions, complaints, requests for advice and support;... Secteur ...
Collaborate with the upper management team to set quality benchmarks, Create standards in accordance with industry standards and customer expectations, Identify quality control processes to ensure criteria are met at all times, Execute tests... Secteur ...