Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. * Manages VIP guests' schedules as appropriate to support potential needs. * Manages ...
Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns....Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees ...