Descriptif du poste Opportunity at Hand: We're looking for a lead generation specialist to join our team, who will be positioned with a well-established boutique technology partner specialising in the niche market of IT Service Management software ...
and development efforts for data centers....Providing KPI reports, Project updates, and Team performance reviews to senior management. Acting as Point of Escalation for the IT Team and responsible for the timely resolution of unresolved issues adhering to the organization's incident management process ...
Descriptif du poste As an IT Helpdesk Analyst, you will perform a support role for German-speaking customers on helpdesk queries, equipment configuration, backup maintenance, and software installing/de-installing....Daily Activities: Provide hardware/software/network problem diagnosis/resolution via telephone for end users customers Route problems to internal support group Coordinate and manage relationships with vendors and work closely with support staff to obtain technical ...