Description du poste Tech Lead NetApp Administrator
This job is available in 7 locations Job Type Regular Job Id R214440 Posted Date: 10/27/2023 JOB DESCRIPTION
Position:
Tech Lead NetApp Administrator
Job Description:
Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group, provides IT professionals (service companies, editors and integrators) with global technological solutions associated with training and service offerings, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and cloud solutions.
As part of its growth, ARROW ECS is strengthening its teams and is looking for a:
Tech Lead NetApp Administrator – Casablanca
A NetApp technical administrator is responsible for delivering proactive- and preventive support on NetApp systems. The role requires a deep understanding of the company's offerings for NetApp managed Services and the NetApp portfolio ( Products, Solutions & Services). You work closely with the Arrow technical Support team and our customers. The ideal candidate should be highly motivated, with a passion for IT-services and technologies and the ambition to grow.
Responsibilities:
Continuity NetApp systems installed at our customers premises and / or Cloud Reporting activities on a monthly basis to our customers Acting on system alerts and/or customer requests Act as the technical contact person / advisor for our customers. Collaborating with internal teams such as engineering and support and NetApp support center to provide a high-quality customer experience Keeping up-to-date with industry trends, technology trends and the NetApp Roadmap to our strong customer experience. As a Technical Lead you will mentor, coordinate and review work of other team members and report into the Managed Services Delivery manager for NetApp
What we need:
Education in ICT At least 3 years of experience with similar responsibilities , with a focus on data storage or managed services Proven Strong knowledge and hands-on experience of NetApp's storage solutions and services(on-prem and Cloud), including data storage and data management solutions or willing to learn thru internal education / learning on the job. Having Valid NetApp Certifications(like NCDA, NCIE-SAN, NCSE and/or NCSE-SO) is preferred Advanced knowledge of Cloud technologies (Azure, AWS or Google) is preferred Knowledge of ITIL / AGILE is nice to have for future growth. Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical information to non-technical customers. Ability to work independently and in an international team environment. Ability to prioritize tasks and meet deadlines, with a strong sense of urgency and attention to detail. Excellent proficiency in French and English is a must
We kindly request that you submit your CV in English so we can carefully assess it against the criteria given for the position. Thank You!
Location:
MA-Casablanca, Morocco (Boulevard Al Quods)
Time Type:
Full time*
Job Category:
Engineering and Technology
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Location 1100 Boulevard Al Quods, 20190 Casablanca, Casablanca, Morocco Type Regular The information you provide to the chatbot will be collected to improve your experience. Please read our privacy policy to see how we are storing and protecting your data Today 02:06 pm
Détails du poste Lieu de travail Casablanca, Maroc Domaine de la société Autres Services de Soutien aux Entreprises Type de société Non spécifié Type demploi Non spécifié Salaire mensuel Non spécifié Nombre de postes à pourvoir Non spécifié