Telesales professional (telesales agent)

19/10/2023 Moncallcenter.ma
Descriptif du poste

Sell the Shortkut offer (which will evolve over time) through telephone canvassing or by answering incoming requests in a rapidly changing web environment.
Cold call experience is a real plus. Sales experience on the Canadian Market is also a real advantage.
You will be responsible for encouraging potential customers to purchase our products or services.
An efficient telesales professional must be persuasive and exceptionally personable while dealing with customer objections.
You must be able to quickly understand the requirements, needs and constraints of customers and propose solutions that meet these data.

What you ll do :
Canvass people by phone using various tools available to sell the company's products and services.
You are required to make between 120 and 150 calls a day + report them into Salesforce + make at least 4 sales a month.
Answer incoming calls from potential customers when it happens.
Use scripts to provide information on product and service features, pricing, etc., and present their benefits.
Ask relevant questions to understand customer needs, constraints and requirements.
Persuade the customer to buy by demonstrating how our products or services meet their needs.
Record customer data in our computer system.
Handle customer inquiries and doubts to maintain the company's good reputation.
Go the extra mile to meet sales quotas and facilitate future sales.
Maintain a history of calls and sales and record information relevant to their follow-up.

Profil Recherché

Excellent written and spoken English with an American or Canadian accent is mandatory.
Previous telesales experience of at least 6 months is required.
Proven track record of meeting sales quotas, preferably by phone
Excellent communication and presentation skills.
Negotiation skills.
Persistent and results oriented
Patient and able to handle customer rejection.
Able to make appointments by phone and follow his agenda in order to prospect on the organized sales tunnel.
Higher education in business, sales, marketing or communication is required.