TELUS is one of the leading national telecommunications company in Canada, with $9.6 billion of annual wireless subscribers, 3.8 million wireline network access lines and 1.2 million Internet revenue and 12 million customer connections including 6.7 million subscribers and 228,000 TELUS TV customers.
For more than 100 years, TELUS has been delivering innovative telecommunications solutions to Canadians. Its dedication to improving the lives of Canadians has helped TELUS spread its roots from British Columbia and Alberta to become Canada's second largest telecommunications company.
Today, TELUS is unleashing the power of the Internet to deliver the best solutions to Canadians at home, in the workplace and on the move. TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, wireless, entertainment and video.
The TELUS Outbound Consumer Sales Solutions provides extraordinary outbound telemarketing support, The Sales team sells new telecommunications products and services and upsell the existing services.
TELUS Outbound Consumer Sales Solutions performs outbound calling to wire line Residential customers to offer new telecommunications products and services and up-sell the existing ones. The team provides support to customers by recommending the best service fitted to their needs; assist the customers by advising them the best possible solutions to their concerns. Responsible for processing the customers' orders and ensure its completion.
Who are you ?
- Candidate with at least 6 months of Outbound Sales experience or 6 months of Inbound Sales experience is required.
-Experience with sales approaches, practices and policies.
-Aptitude for customer service.
-Demonstrated competency in determining and analyzing customer needs and recommending solutions in a competitive sales environment.
-Ability to meet or exceed sales targets and service level objectives.
-Maintain a high degree of accuracy and attention to detail.
-Ability to effectively compile information, analyze data and make sound judgments.
-Must possess Personal Computer navigational skills.
-Ability to effectively handle both favorable and unfavorable customer interactions.
-Maintain a high level of performance under the pressure of time constraints and a fast-paced changing environment.
We are looking for talented and passionate people like You! Join our team!
Apply now and be part of the #FeelGoodCompany.