We are a technology company that aims to help people return home safely from their worksites by building smart safety systems. We have a hyper focused safety culture that puts our customers and our employee safety first. As a company, we aim for stable and sustained business growth and this strategy has supported our growth. We hire carefully to ensure our growth strategy as well as culture fit and value each hire tremendously. We hugely value learning and continuous improvement and believe strongly in furthering the careers of all our employees. We recognize that our careers can take us in different directions, and we value retention by recognizing and even encouraging this diverse career growth. Being a global organization, we are well positioned to have varied opportunities within the organization to support growth in different directions. Our compensation and benefits packages are competitive.
MSA is an organization that respects boundaries, encourages people to unplug and recharge, and prioritizes the well-being of everyone on the team, all while sustaining reasonable growth and remaining committed to our meaningful mission.
The Main responsibility of this role is to oversee operations and supervise Warehouse associates. The incumbent is responsible for coordinating associate activities within the department to ensure smooth and consistent operations. Other responsibilities include; maintaining accountability and fostering a cohesive team environment, assisting operators with preparation for same day domestic, international, material shipments as needed, overseeing inventory management, record retention, and the cycle count program, scheduling routine maintenance on department equipment, ensuring performance plans are set, maintained and continuously improved, generating process improvement solutions, and participating in various company meetings. Place orders for materials purchased locally via CIEL according to customer demand and ensure reception.
60 %
1.
Direct, schedule, coordinate and supervise day to day operations
· Oversees operations and supervises staff responsible for shipping, receiving, and storeroom.
· Plans work including assigning, instructing, directing, and assisting associates.
· Handles day-to-day personnel issues, counseling, and disciplinary actions.
· Manages receipt, storage, and shipment of materials, and related reporting.
· Ensures the maintenance of equipment and work areas.
· Maintains a cohesive team environment.
· Establishes effective lines of communications between staff and management or other internal departments and co-ordinates work activities within department to ensure highest possible productivity.
· Maintains constant communication with internal and external customers.
· Assists associates with problem solving, inquiries, and handles escalated customer issues.
· Adjusts schedules/expedites operations to meet unplanned changes in production schedules.
· Recommends and assists in the implementation of unit goals and objectives.
· Monitors compliance to all company policies, procedures, standards, and goals.
· Recommends and implements process and procedure changes, leading to increased efficiency and effectiveness of material control processes.
· Oversees delivery performance and inventory accuracy through cycle count program.
How is it accomplished/Key Performance Indicators?
· KPI: Team Near Hits participation/Team LTI TIRR /OTIF/Efficiency
20%
2.
Develop/Maintain Safety
· Manages a safe workplace by advocating incident prevention and preparedness (e.g., near-hits, ergonomics).
· Eliminates safety hazards and promotes a safe work environment.
· Conducts or arranges department safety training.
· Conducts or participates in regular safety meetings.
How is it accomplished/Key Performance Indicators?
KPI: Team Near Hits participation/Team LTI TIRR
20%
3.
Reporting and KPI Follow up.
· Completes and documents revisions to ISO / department procedures.
· Fix SAP delivery problems, missed deliveries, stock adjustments, and looks for missing material.
· Schedules preventive and corrective maintenance on equipment.
· Works with support staff to correct issues that arise.
· Responds to customer service inquiries as needed.
How is it accomplished/Key Performance Indicators?
KPI: Team Near Hits participation/Team LTI TIRR / OTIF
Experience (required):
· Two years of supervisory or leadership experience in a manufacturing, warehouse
· Working experience in SAP.
· Experience with materials reception and shipping
· Experience with fork trucks and fork truck training
· Proficient in training others.
· Experience in materials coordination and inventory control
· Proven ability to review and analyze inventory reports
· Experience in Lean, Continuous Improvement, and EHS initiatives
· Very good verbal and written Arabic & English skills
Experience (preferred):
· Experience in Lean, Continuous Improvement, and EHS initiatives
· Very good verbal and written Arabic & English skills
· Experience in direct people management
Education (required):
· Bachelor's or master's degree in industry
Education (preferred):
· Bachelor's Degree in Logistics, Supply Chain, Business, Engineering