Your mission will consist in : - Ensure a good management of the various customer transactions - Embody, promote and enhance the image, products and services of the brand. - Know, master and communicate the procedures, the specific details of the different product ...
Because providing excellent customer service is the company's lifeblood, you will be essential in enhancing the brand's reputation by providing excellent patient care....Where the customer is calling with a reservation query, you will work to convert that customer into a confirmed sale - Deciding on the best course of action (appeal process) to manage the customer case - Remain composed and professional at all times. - Log and ...
Because providing excellent customer service is the company's lifeblood, you will be essential in enhancing the brand's reputation by providing excellent patient care....Your skills include: - Reacting to a wide range of client cases over the phone - Paying close attention to customer demands and displaying understanding - Deciding on the best course of action (appeal process) to manage the customer case - Remain composed and professional ...
Your mission will consist in : - Ensure a good management of the various customer transactions (Calls, Mail, Chat) - Embody, promote and enhance the image, products and services of the brand. - Know, master and communicate the procedures, the specific details of ...
We are looking for a Digital Marketing Manager to develop, implement, track and optimize our digital marketing campaigns across all digital channels. Responsibilities Management of paid media account operations....Experience with social ad platforms such as Facebook, LinkedIn, and Twitter Understanding of Google Analytics and Google Tag Manager Preferred: Experience with funnel marketing elements is preferred ...
Descriptif du poste We are TELUS International, a leading company in digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands....Qualifications: * Proven experience in Google Ads campaign management. * Strong analytical skills and data-driven decision-making. * Proficiency in using Google Ads, Google Analytics, and other advertising tools. * Excellent understanding of keyword research and ...
Descriptif du poste TELUS International is a leading digital customer experience (CX) innovator that designs, builds and delivers next-gen digital solutions for global and disruptive brands....On a daily basis the process champions will assure Processing and Quality checking, Process reporting and training, Queue Allocation & Management,Update SOPs and other process documents and finally maintain Manual Calculation ...