Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in....Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications ...
To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to....To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to ...
Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered and communicated. Maintain a smooth communication with the corresponding kitchen staff for a flawless service ...
Description du poste PBX Agent is responsible for answering incoming calls and directing calls to guest rooms through the telephone console or to hotel personnel or departments....Taking and distributing messages for guests, providing information on guest services, and answering inquiries about public hotel events. Answers incoming calls. Directs call to guest rooms, staff, or departments through the switchboard or PBX system ...
Their duties include answering and transferring phone calls to other departments, sorting and delivering mail to colleagues and welcoming guests when they arrive......Warmly welcome customers on their arrival with thoughtfulness and attention and assist them with check-in formalities. Show, if busy, a sign of welcome (Smile, Look, ....etc). Prepare welcome cards and keys for guests' arrival ...