As Team Manager, your main tasks will be to: -Coach and support a team of Customer Advisors in achieving their objectives. -Ensure the application of the various performance indicators required and the overall performance of your team, as well as ...
As a Bilingual Advisor, you will be responsible for : Analyze customer needs, propose new products, develop effective sales pitches). Excellent interpersonal skills and the ability to listen to customers and respond appropriately to their ...
As a Bilingual Sales Advisor, you will be responsible for : - Sell products and services (analyze customer needs, propose new products, develop effective sales pitches). - Excellent interpersonal skills and the ability to listen to customers and respond appropriately ...
* Answering incoming calls and solving multiple issues * Provide customer guidance and deal with complains. * Perform cross sales and commercial rebound with the most suitable offer. * Technical issues diagnosis * Solving of simple and redundant problems * Working ...
The main responsibility of the Technical Support Agent is to give the customer all the support necessary to solve problems related to their Internet access, TV services. You will act as the first support to the client and makes sure to offer a privileged ...