THE POSITION Handle reservation enquiries received by any available medium Provide reservations and concierge services over phone and email to Aman portfolio of resorts Prepare statistical reports using system resources such as Opera, Salesforce and call management ...
Description du poste As a Concierge , your missions can be very varied, ranging from reception to a taxi reservation, a restaurant or a train ticket, including dry cleaning....The concierge also has a role of welcoming and providing information to visitors, whether physically, by telephone or by email · Make external reservations requested by customers and ensure necessary follow-up with the customer. · Have complete knowledge of hotel ...