THE POSITION Handle reservation enquiries received by any available medium Provide reservations and concierge services over phone and email to Aman portfolio of resorts Prepare statistical reports using system resources such as Opera, Salesforce and call management ...
The Front Desk Supervisor oversees Front Desk, Concierge, and PBX employees and will also perform their duties when necessary. ...Oversee the smooth overall operation of the Front Desk & Concierge and Pbx team . This positi on is responsible for training and managing shift operations. Supervise and train front desk staff, including providing ongoing coaching and feedback ...
Description du poste As a Concierge , your missions can be very varied, ranging from reception to a taxi reservation, a restaurant or a train ticket, including dry cleaning....The concierge also has a role of welcoming and providing information to visitors, whether physically, by telephone or by email · Make external reservations requested by customers and ensure necessary follow-up with the customer. · Have complete knowledge of hotel ...