* Answering incoming calls and solving multiple issues * Provide customer guidance and deal with complains. * Perform cross sales and commercial rebound with the most suitable offer. * Technical issues diagnosis * Solving of simple and redundant problems * Working ...
The main responsibility of the Technical Support Agent is to give the customer all the support necessary to solve problems related to their Internet access, TV services. You will act as the first support to the client and makes sure to offer a privileged ...