· Follow and fully own the Client Response Team ways of the working process & SLAs · Become an expert and own the ways of working on the customer service platform and NIQ software · Work with clients on methodology or software training as required · Actively engage ...
Main responsibilities include but are not limited to: Lead Policy, Access, Patient Engagement and Communication relating to Oncology....Provide advice on internal communications to enhance engagement across all levels of the organization, leveraging innovative opportunities through the application of digital technologies/ social media etc ...
meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction Drive account management and influence organizational engagement ...