Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company ...
CANDIDATE PROFILE Education and Experience * High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area..... * Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results. * Understands the impact of department's operations on the overall property financial goals and objectives and ...
N Position Type Non-Management POSITION SUMMARY Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.) ...
Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling....Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards ...
Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery....Candidate Profile Education and Experience * 2 years experience in the sales and marketing, guest services, front desk, or related professional area ...
Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem....Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards ...
The Role of Night Manager: We currently have an opportunity for an experienced Night Manager to join our pre-opening Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! ...Reporting into our Front Office Manager, you will be responsible for supervising the staff of the entire hotel during the overnight shift. Works closely with the staff from all departments to assure that standards are being met ...
Under the guidance and supervision of the Front Office Director, he/she is responsible for providing an efficient, personalized, courteous and punctual service....Ensures an effective handover of nights activities to the Front Office Director. Ensure working closely with the Night Auditor, changing PMS business date on time, and resolve all pending issues and errors before changing business date ...
#BELIMITLESS" Job Description Fairmont Taghazout Bay is offering a career opportunity for a Front Office Manager What you will be doing: Coordinates management of the Front Desk, Guest Services, Royal Service Departments while on duty to ensure a smooth operation ...
Areas of responsibility include Front Office, , Recreation/Health Club and Housekeeping....CANDIDATE PROFILE Education and Experience * 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management ...