Guest Relations Manager will play a crucial role in ensuring the highest level of guestsatisfaction and experience. You will be responsible for managing all aspects of guestrelations, ensuring that guests receive exceptional service from arrival to ...
This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons....and social media channels. * Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly ...
, and individual coaching when needed. * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Displays leadership in guest hospitality, exemplifies excellent customer service and creates ...