Descriptif du poste On behalf of one of our clients, we are looking for bilingual Helpdesk agents, speaking fluently in French and English with a significant experience....Reporting to the helpdesk team leader, your main tasks will include * Receiving and managing user requests * Monitoring and handling technical incidents * Complete incident diagnosis for an intervention * Incidents input * Handling recurring incidents * Quality ...
Description du poste As an IT Helpdesk Analyst, you will perform a support role for German-speaking customers on helpdesk queries, equipment configuration, backup maintenance, and software installing/de-installing....To update work logs and follow shift or escalation processes to escalate complex problems to appropriate support specialists or route problems to 2nd and 3rd-level IT support staff as the case be. ...
Prise en charge du support (niveau 1) Prise d'appels helpdesk; Qualification et rédaction des tickets d'incident ; Résolution des incidents du 1er niveau; «Dispatcher » les tickets et assurer leur ...
Description du poste Job TitlePurchase-to-Pay SpecialistJob Description We're looking for a Purchase-toPay Specialist to join our P2P Team in Casablanca, Morocco . Working for us means being creative and adaptive....As a Purchase-to-Pay Specialist you'll be responsible for monitoring the execution of the entire P2P process, both in service provider and Finance Operations side ...
Descriptif du poste As an IT Helpdesk Analyst, you will perform a support role for German-speaking customers on helpdesk queries, equipment configuration, backup maintenance, and software installing/de-installing....To update work logs and follow shift or escalation processes to escalate complex problems to appropriate support specialists or route problems to 2nd and 3rd-level IT support staff as the case be ...